Warranty & Repair Policy

Every pair of THYLACIN shoes includes:

1 Year Manufacturing Warranty

This warranty covers:

• Stitching defects

• Sole separation

• Manufacturing faults

Repair Services

Customers can request repair services through our website. We also offer:

• Shoe sole repair

• Stitching repair

• Professional cleaning (laundry service)

Logistics

Customers may ship shoes to our authorized repair partners. Return shipping may apply depending on location.