Claim Your Warranty
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Every pair of THYLACIN shoes comes with a 1-Year Manufacturing Warranty, giving you confidence in the quality of your purchase.
Manufacturing Warranty Covers
- Stitching defects
- Sole separation
- Manufacturing faults
Repair Services
If your shoes need servicing, you can request a repair directly through our website. We offer:
- Shoe sole repair
- Stitching repair
- Professional cleaning (Laundry Service)
Logistics
Customers can ship their shoes to our authorized repair partners for inspection and repair. Return shipping charges may apply depending on the customer's location.