Claim Your Warranty

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Every pair of THYLACIN shoes comes with a 1-Year Manufacturing Warranty, giving you confidence in the quality of your purchase.

Manufacturing Warranty Covers

  • Stitching defects
  • Sole separation
  • Manufacturing faults

Repair Services

If your shoes need servicing, you can request a repair directly through our website. We offer:

  • Shoe sole repair
  • Stitching repair
  • Professional cleaning (Laundry Service)

Logistics

Customers can ship their shoes to our authorized repair partners for inspection and repair. Return shipping charges may apply depending on the customer's location.